Fast and safe delivery
In our e-shop, we rely on fast and efficient processing of your orders. We know that you often look forward to the goods and want to have them as soon as possible, so we have set up processes to send your order in the shortest possible time.
How our fast delivery policy works:
- Dispatch on the day payment is received: If your order arrives and is paid for before 14:00 (the goods are in stock), we guarantee that we ship the package on the same day. This is how we try to ensure that you have your order as soon as possible.
- Orders before 3:00 p.m.: If you send and pay for your order between 2:00 p.m. and 4:00 p.m., we also try to ship it on the same day. Although we cannot guarantee it 100%, we do our best to make it happen. If we can't make it that day, we send the package the very next working day.
Information about the availability of goods:
- Goods in stock: For each product, it is indicated whether it is currently in stock. If the product is in stock, you can be sure that we will process and ship it without unnecessary delay.
- Products out of stock: If the product is not currently available, we will inform you of the estimated delivery time when ordering. This information is always up-to-date and accurately listed for each product so that you have an overview of availability.
What if there is a problem?
- Quick solution: If there is any problem during order processing, we will contact you immediately. We are trying to resolve the situation as quickly as possible so that you do not have to wait a long time for your order.
- Transparent Communication: We will keep you informed of any steps we are taking to resolve any issue and provide an up-to-date status of your order. Whether it is the unavailability of the product or other logistical complications, we always try to find a solution that will suit you.
Why is delivery speed important to us?
- Customer Satisfaction: We know that delivery speed is one of the key factors in customer satisfaction. That's why we aim to process every order as quickly as possible and with the highest possible care.
- Efficient logistics: We constantly optimize our logistics processes and work with verified shipping partners to guarantee that your package will be delivered quickly and safely.
If you have any questions about the delivery or status of your order, please do not hesitate to contact us. Our team is here to make sure your purchase is smooth and fast.